1. How much does the conference cost?

    Registration fees vary for different individuals. Please go to this page for full details, however the table below offers a quick overview of the different registration types and accompanying fees.

    Registration type

    (not inclusive of GST or booking fee)


    Full-fee registration

    Three-day early-bird registration



    Three-day registration (after 20 December 2019)



    One-day registration


    Access to one day of the conference – please choose the day of attendance when registering.

    Student registration

    Three-day registration


    Students must be at least 18 years old at the time of attendance and bring valid student ID to the conference.

    Victorian Responsible Gambling Foundation-funded services

    Three-day registration

    No cost

    Please contact the Foundation for your discount code to register.

    Please note: Registration fees include access to the conference program, conference app, and morning teas, lunches, and afternoon teas.

  2. How do I register for the conference?

    Please follow this link to register for the conference.

    Due to venue capacity, registrations to all events are limited and will close at 5pm on Friday 6 March 2020 or earlier, if booked out.

    If you have any difficulty registering for the conference, please email conference@responsiblegambling.vic.gov.au for assistance.

  3. I am a speaker at the conference, how do I register?

    Speakers are invited to attend the Gambling Harm Conference 2020 for free.

    Visit this page and select three-day full or one-day full registrations and enter the registration code sent to you via email.

    All speakers must register for catering purposes and to avoid the disappointment of missing out on popular sessions. We urge speakers to register by Friday 31 January 2020.

  4. Where do I enter the discount code? The site is sending me straight to the payment page.

    On the first page of the registration process, proceed to the ‘ticket’ section to select the number of tickets you require. At the end of this table, you will see ‘Add discount code’. Click on the text and enter the relevant code in the pop-up box, then hit ‘apply code’ for it to take effect. If you do not click ‘apply code’, the discount will not apply and you will be prompted for payment after clicking on ‘Register’.

    Screenshot of the registration page

  5. I can no longer attend. How can I cancel my conference ticket?

    If you are no longer able to attend the event, please notify us as soon as possible and no later than five working days before the event. Cancellation of a registration must be advised via email to the Event Manager at conference@responsiblegambling.vic.gov.au. Verbal cancellation will not be accepted.

    No refunds will be made after Monday 16 March 2020. However, an alternative delegate name may be provided in writing and the conference pass will be transferred accordingly.

  6. What will the conference dinner include and how much does a ticket cost?

    Funded services can register to attend the dinner with their code for complimentary tickets.

    Other attendees will be charged a nominal fee of $55 per person to attend the conference dinner.

    The dinner will include a performance by award-winning Indigenous singer Emily Wurramara and artist in residence, Soreti.

    You can list any dietary requirements while registering, however, the venue is unable to guarantee that a food item is completely free of any allergen.

    There are limited seats available for the conference dinner, and tickets will be allocated on a first come, first served basis.

  7. How do I access the conference app?

    The conference app is available to download for both Apple and Android devices.

    Please search for Whova on either Apple’s App Store or Google Play and download the app. If you are using a Blackberry  or Windows phone, please click here.

    Sign up using the same email address you used to register for the conference.

    You will automatically connect to the Gambling Harm Conference 2020 page on the app, where you will be able to access the conference program, sign up to sessions, connect with other delegates, access community pages, and more.

    If you have previously downloaded Whova using a different email address, please search for ‘Gambling Harm Conference 2020’ and email us at conference@responsiblegambling.vic.gov.au for the private access code.

  8. Why download the conference app?

    The conference app allows you to:

    - network more effectively by searching for other registered delegates and sending private messages to organise meet-ups, or by starting a topic in the community page

    - share ideas and questions about conference content before, during and after each session

    - access conference information and announcements, and add reminders to your calendar directly from the app

    - personalise your conference agenda and sign up to individual sessions

    - support the environment by minimising paper use.

  9. How do I select the sessions I wish to attend?

    Once you have downloaded and signed up to the event via the app, you will be able to view the event program by clicking on the ‘Agenda’ icon. Select and click on the session you want to attend and press ‘Add to My Agenda’. Do this for all sessions you plan to attend.

    If you can no longer attend a session, go to the session in the app and click on ‘Withdraw my enrolment’ and you will receive an on-screen notification that the session has been removed from your agenda.

    Due to venue capacity, access to all sessions is limited and places are allocated on a first-in, first-serve basis.

  10. Can I claim CPD points for attending the conference?
  11. Upon request, attendees will receive a certificate of attendance for continuing professional development (CPD) points. Please select this option when registering for the event and a certificate of attendance will be emailed to you within 30 days following the event.

    For more information please visit this page.